Privacy Policy
Last updated: 13 October 2026
This Privacy Policy explains how ALTN Hosting (“we”, “us”) collects, uses and protects personal information when you use altnhosting.com, our client area at clients.altnhosting.com and our services.
Information we collect
- Account details you provide: name, company name, email, phone, billing address and GSTIN.
- Domain registration details that registries require (registrant contact information).
- Payment information processed by our payment gateways. We do not store full card numbers.
- Technical data such as IP address, browser type and log files needed to operate and secure our services.
- Communications you send to us, including support tickets and emails.
How we use information
- To provide, bill for and support the services you order.
- To register and manage domain names with registries and registrars.
- To issue GST invoices and meet legal and tax obligations.
- To protect our network, prevent fraud and abuse, and keep services secure.
- To send service notices, renewal reminders and, with your consent, occasional offers you can opt out of.
Sharing of information
We share personal information only with service providers needed to deliver our services — such as domain registries and registrars, SSL certificate authorities, payment gateways, Microsoft (for Microsoft 365) and our data-centre partners — or when required by law. We do not sell your personal information.
Data retention and security
We keep information for as long as your account is active and as required by law (for example, tax records). We use encryption, access controls and monitoring to protect your data.
Your rights
You can access, correct or request deletion of your personal information, subject to legal retention requirements, by logging into the client area or emailing us. We handle requests in line with the Digital Personal Data Protection Act, 2023 and other applicable laws.
Cookies
Our website and client area use cookies that are necessary for login, shopping carts and security, and may use analytics cookies to understand how visitors use the site.
Contact
For privacy questions, email info@altnhosting.com.